Hi there! Two of the D-BOX PLUS admins who have been present since the launch of the community (Marc-Antoine and I, Emmanuelle) here. We’re creating new content and managing D-BOX PLUS every day. We love it!
Do you want to get to know us better? Don’t be shy. Ask us all the questions you want in the discussion section!
Whether it be about the food we like, what we do on our days off or a question related to D-BOX, you can ask us anything! GOOOO!
Awesome, quick question.
Can the new chairs be upgraded with additional actuator(s)?
Hey Brandon, thanks for your question. Are you talking about a specific chair model? Technically, you can go up to 4 actuators for a single chair. However, you’ll probably need additional equipment. Let us know if you have more questions. Have a wonderful day!
Looking at the new Jaymar chairs. Looking at what it would take to upgrade them to 3-axis. I think they are a great value and am looking to help others enter into the D-Box world. 
Haha, I like your involvement and your passion for D-BOX @brandon.borkowski . You are definitely an amazing D-BOX ambassador 
Yes, you can upgrade for 3 axis, but you should probably contact Jaymar first to see what they can do for you. Residential - Contact - Jaymar Experience
Will users of the HEMC have to upgrade to the new HaptiSync Hub eventually?
Hey Anthony, the HEMC is 100% compatible with the new HaptiSync App so there is no need to updrade at this time.
Is it Possible to buy Spare Parts for the D-Box Hardware, for ex. new Cables for the actuators, they are almost to short for self building projects
Also i need some Floor Caps, but i didnt find it here in DE There are not al lot of good resellers here in DE from my point of view.
Hey @CineSnack, I would get in contact with our sales team, D-BOX usually does not sell to customers directly but they might be able to point you in the right direction or even help you directly.
You can make an enquiry here: https://www.d-box.com/en/sales/contact-us
Thanks for you question!
Question as a D-Box noob here. I have a Ryan Aerospace HeliMod Mk3 seat. How do I get the D-Box Game Center to recognize that VBS4 is loaded on my PC?
Sorry, professional level question.
I am interested in getting D-BOX seats for my home theater buy my local dealer dropped D-BOX. Where is the nearest dealer to Redmond, WA, USA? I need to give my wife a couple of demos to get her to “buy in.”
I have a suggestion, not sure if it’s feasible. Would it be possible to earn D-BOX Plus points for the content we watch from our D-BOX Connect account? Pretty fun way to earn points if you ask me!
I’ve only had my chairs since March. Do D-Box actuators need occasional maintenance (greasing etc)?
Does D-BOX still sell the SRP-130/SRP-230/SRP-330?
I have the Jaymar chairs. Is it possible to add a third actuator to one of the chairs or would that require the removal of the existing 2 actuators in the chair and swap to a 3 actuator setup?
Hey @jean.lanouette You can upgrade for 3 axis, but you should probably contact Jaymar first to see what they can do for you. Residential - Contact - Jaymar Experience
Hi @rex.jacobsen, welcome to D-BOX PLUS.
I would get in contact with our sales team, D-BOX usually does not sell to customers directly but they might be able to point you in the right direction or even help you directly.
You can make an enquiry here: https://www.d-box.com/en/sales/contact-us
Thanks for your question!
Hey Anthony, unfortunately, these are no longer available.
Hey Jim, thanks so much for reaching out to us. Please contact our Support team directly so they can assist you with this: D-BOX Customer Support | Contact Us